All systems are operational

Past Incidents

Friday 6th September 2019

Ticket ordering process Short downtime

We just experienced a short downtime of about one minute due to a server failure during an update. We deeply apologize for any inconvenience caused.

Thursday 5th September 2019

No incidents reported

Wednesday 4th September 2019

No incidents reported

Tuesday 3rd September 2019

No incidents reported

Monday 2nd September 2019

Phone issue identified

The phone issue is not with our provider, but a bug in the Vodafone network and Vodafone is working on a fix.

Phone connectivity impacted

Due to problems by our upstream telephony service provider, not all calls are successfully routed and callers might be presented by a "This number is currently not available"-message.

We are working with our phone company to remedy this issue.

At this point in time, it seems like only calls originating in the Vodafone network are affected.

In the meantime, please contact us by email at support@pretix.eu if you require assistance with our products.

Sunday 1st September 2019

No incidents reported

Saturday 31st August 2019

No incidents reported