Dear pretix.eu customers and partners,
for the first time in close to two years, we need to do some maintenance
work around pretix Hosted that requires us to disable access to the
system in the meantime.
We're doing this to upgrade our database cluster to a new version and to
restructure our network. These changes will ensure that our system stays
secure and stable for the forseeeable future, and they will enable us to
extend system capacities a little to accommodate our recent growth.
We therefore want to announce that pretix will be offline for planned
maintenance starting from
Sunday, 2020-02-16, 22:00:00 UTC
We are announcing the maintenance window to take 3-4 hours, although we
of course try to make it shorter if possible.
We've checked and it looks like no events on the system are running
their check-in at that time. If you do, we kindly ask you to make sure
that your check-in devices are synchronized beforehand and turned to
offline scanning mode. To be safe, we recommend also to print out
a check-in list on paper.
Thank you,
your pretix.eu team
