All systems are operational

Past Incidents

Saturday 1st December 2018

No incidents reported

Friday 30th November 2018

No incidents reported

Thursday 29th November 2018

No incidents reported

Wednesday 28th November 2018

No incidents reported

Tuesday 27th November 2018

Ticket ordering process System available

Our automatic monitoring has detected that the system is running correctly. We are still watching the system closely for any irregularities.

Main web service System available

Our automatic monitoring has detected that the system is running correctly. We are still watching the system closely for any irregularities.

Main web service Outage detected

Our automatic monitoring has detected an outage. Our team has already been informed and is trying to resolve the issue as quickly as possible. We are sorry for any inconvenience this causes to you.

Main web service System available

Our automatic monitoring has detected that the system is running correctly. We are still watching the system closely for any irregularities.

Main web service Outage detected

Our automatic monitoring has detected an outage. Our team has already been informed and is trying to resolve the issue as quickly as possible. We are sorry for any inconvenience this causes to you.

Main web service Outage detected

Our automatic monitoring has detected an outage. Our team has already been informed and is trying to resolve the issue as quickly as possible. We are sorry for any inconvenience this causes to you.

Ticket ordering process Network interruption

Our data center provider notified us that they are having an issue with their core network and are working to fix the problem.

Ticket ordering process Outage detected

Our automatic monitoring has detected an outage. Our team has already been informed and is trying to resolve the issue as quickly as possible. We are sorry for any inconvenience this causes to you.

Monday 26th November 2018

Ticket ordering process Everything up and running

Everything is up and running again. We'll follow up with a detailed post-mortem later.

Ticket ordering process Still some congestion in the system

We identified the root cause of the congestion in our task queue and are working on a permanent fix. Unfortunately, a quick recovery required us to flush the task queue, which means that any webhooks or email notifications sent between 04:00 today and 11:45 today (UTC+1) might be lost and some tasks might still be delayed. We'll follow up with a detailed blog post.

Ticket ordering process Trouble downloading tickets and exports

Downloading tickets and exports is currently not possible due to a congestion in the system. We're working on a fix.

Sunday 25th November 2018

No incidents reported